The Kidz Clean Kitchen Privacy Policy
Version: November 2023

Contents

Who Does This Notice Apply To?

Cookies and GDPR

Why Do We Collect Your Personal Information?

When Do We Collect Your Personal Information?

What personal information do we collect and process?

Who do we share your personal information with? 

Where do we process and store your personal information?

How long do we keep your personal information?

What rights do you have over your personal information? 

How do we protect your personal information?

Will this Notice change?

Any questions?

Introduction
This policy explains how The Kidz Clean Kitchen collects and uses its consumers’ personal information.  The Kidz Clean Kitchen Ltd is manufacturer of meals for nursery, schools, in England Wales (number 09836661) with its registered office address at 110A High Rd, London NW10 2PN

Who does this policy apply to?
This policy applies to any prospective, current, or former consumers of The Kidz Clean Kitchen’s services, website, and social media (Consumers). The Kidz Clean Kitchen’s services include the delivery of meals and snacks to nursery schools.
For simplicity throughout this policy, ‘we’, ‘us’ and ‘our’ means The Kidz Clean Kitchen and ‘you’ or ‘your’ means Consumer.

Cookies and GDPR
When you consent to use the The Kidz Clean Kitchen website with Cookies, information about how you use the site will be collected by our online advertising and analytics partner, Google. This can include which pages you visited, the duration on each page, any contact forms that you submitted, which device you used to access the site, your approximate location and how you reached the site e.g., via paid ad, organic search, or direct. 

Google may use this information to create personalised and non-personalised advertisements and to provide The Kidz Clean Kitchen with relevant information about our website uses, so that Google can optimise the user experience. Please view Google’s Privacy & Terms for more information.

For more information about how The Kidz Clean Kitchen uses Cookies, please view our Cookie Notice. 

The Kidz Clean Kitchen has taken measures to ensure that we comply with the General Data Protection Act. 

Why do we collect your personal information?
We limit the collection of your personal information to what is necessary.  We do not sell your personal information to any third parties.  Below, we have highlighted the main reasons for collection:

Fulfil or meet the reason you provided the personal information to us.

Respond adequately to your requests for services or information.

Provide services to you.

Personalise, enhance, and support your website experience and/or the services.

Create, maintain, customise, and secure your account with us.

Facilitate and process purchases, financial transactions, and payments.

Provide information regarding our services and areas of interest to you.

Research and analyse existing services for training and quality purposes and develop new services.

Comply with laws, regulations, and sector standards.

Protect the security of our technology and data.

Fulfil tax, reporting, and other financial requirements and obligations.

Prevent or detect unlawful acts.

When do we collect your personal information?
There are a variety of contexts under which we will collect your personal information.

When you visit our websites or use our social media platforms, we collect your personal information from:

Monitoring your electronic visit and engagement with us.

The information you provide to us (for instance, by completing one of our webforms).

Our website is not intended for use by children under 16 years of age nor do we knowingly collect personal information from children under 16 through our website. If you are under 16, please do not use or provide any information on our website.

When you call our Head Office, we will collect your personal information from:

The information you provide to us.

In some circumstances, recording the calls, including the number you call from, for training and quality assurance purposes.

When you receive services from us, we will collect your personal information from:

The information you provide to us.

Providing the services to you such as completing forms, assessments, and other documentation as part of the provision of services.

Government agencies may provide us with personal information to support their regulatory obligations or investigations.

What personal information do we collect and process?
If you are a prospective consumer, we will process:
The personal information you provide to us. 
Details of your visits to our website, app, and social media, as well as information we gather from the use of cookies.

If you are a current or former consumer, we will process:
All personal information you provide to us. 
Personalised registration username and passwords.
Details of your visits to our website, app, and social media, as well as information we gather from the use of cookies in your web browser. 
Government agencies may provide us with personal information to support their regulatory obligations or investigations.
Other personal information provided to us by third parties in order to meet our legal obligations.
Personal information about you as necessary to respond to and defend legal claims or to pursue legal claims.

Who do we share your personal information with?
We consider your personal information confidential and do not share it with anyone else except as described in this policy. There are limited circumstances that require us to disclose your personal information to others in order to deliver services and meet our contractual/legal obligations or legitimate business interests. Examples include:

Third Parties to Comply with Legal Requirements
We share personal information if required by law/regulations or as we reasonably determine to be necessary and as permitted by law to protect our rights or the rights of others, to prevent harm or damage to persons or property, to fight fraud, or to enforce our website terms of use or other contractual rights. For example, a government may require us to disclose personal information for law enforcement purposes; or for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Where do we process and store your personal information?
Electronic Information
Some personal information may remain on electronic storage data systems in the United Kingdom. 
Hardcopy Information
Any hardcopy of personal information we collect remains in secure locations within our individual settings. 

How long do we keep your personal information?
Whenever we collect or process your personal information, we will only keep it for as long as is necessary for the purpose for which it was collected and as required under law. At the end of that retention period, your information will either be deleted completely or anonymised, for example by aggregation with other information so that it can be used in a non-identifiable way for research, statistical analysis, and business planning.

What rights do you have over your personal information?
To ask for your information to be amended, please email   info@thekidzcleankitchen.co.uk

How do we protect your personal information?
We utilise appropriate technical, organisational, and physical safeguards to protect your personal information we process in both physical and electronic formats. 
However, please note that no computer system or information can ever be fully resilient against every possible hazard or risk.  We do maintain appropriate levels of security in accordance with data protection, privacy and security laws and regulations and keep these under review.
You also play a valuable part in protecting the security of your personal information. You should never share with anyone your password to access any accounts that you created or which we created for you. When using a browser to access your account, after you have finished you should log out and exit your browser to prevent unauthorised users from returning to your account.
If you believe that someone has improperly used your account or provided information about you that you didn’t authorise, please contact us immediately at info@thekidzcleankitchen.co.uk

Will this policy change?
This policy is subject to change in order to remain compliant with data protection and privacy laws. Please check back periodically, especially before you provide any personal information. This policy was created in November 2023.

Any questions?
We hope this policy has been helpful in setting out the way we process your personal information and how we do this in a transparent and accountable manner.
If you have any questions that haven’t been covered by this policy, please contact  info@thekidzcleankitchen.co.uk